Frontier Maintenance And Contractors Pte Ltd

Will not recommend them. They have advertisements blasting all over facebook – but they are not 5 stars. Marcus is the sales person, will sell you the world, everything can do. But once he’s clinched you, you’ll need to work with this person called Elson, who is just f-ed up. He’ll tell you things like “Marcus is doing sales only, he doesn’t know what can or cannot be done”. They use workers from Myanmar, most of them are just downright lazy. I see them taking 2 hour lunches, leaving my house at 3-4pm, and they’ll be sitting and lying at the void deck waiting for their transport to pick up at 6pm. There were also days where i visited my place and they will be watching videos on their phones. The renovation is sloppy. Tiles were cut with chipped edges. Grouting was poorly done and pipes connecting into the walls had a huge mess of grout which wasn’t cleaned up. Kitchen tiles were damaged because of careless hacking (I can understand if some edges of the tiles were chipped because they were connected, but my tiles were chipped almost an inch in). They did not handle my bathroom fittings with care, and were literally throwing my fittings on the floor, not accidentally dropped – i was standing in front of him, and he did it on purpose after i told him to rectify some messy grouting work. Very poor attitude. When i contacted Elson, he nonchalantly said, “so sorry, we knew that guy had poor attitude, I’ll send you another guy tomorrow”. There was no proper handover, they just packed up their gear and left one evening. I had to text Marcus several times before he decided to get Elson to send another guy down to do touch up works. They offer some free installment plan with credit cards. DO NOT TAKE UP THAT OFFER. Its as good as they already have the money in their pocket, and that Elson fella won’t even give a shit about your messages.

Engage this company at your own discretion.

Will not recommend them. They have advertisements blasting all over facebook – but they are not 5 stars. Marcus is the sales person, will sell you the world, everything can do. But once he’s clinched you, you’ll need to work with this person called Elson, who is just f-ed up. He’ll tell you things like “Marcus is doing sales only, he doesn’t know what can or cannot be done”. They use workers from Myanmar, most of them are just downright lazy. I see them taking 2 hour lunches, leaving my house at 3-4pm, and they’ll be sitting and lying at the void deck waiting for their transport to pick up at 6pm. There were also days where i visited my place and they will be watching videos on their phones. The renovation is sloppy. Tiles were cut with chipped edges. Grouting was poorly done and pipes connecting into the walls had a huge mess of grout which wasn’t cleaned up. Kitchen tiles were damaged because of careless hacking (I can understand if some edges of the tiles were chipped because they were connected, but my tiles were chipped almost an inch in). They did not handle my bathroom fittings with care, and were literally throwing my fittings on the floor, not accidentally dropped – i was standing in front of him, and he did it on purpose after i told him to rectify some messy grouting work. Very poor attitude. When i contacted Elson, he nonchalantly said, “so sorry, we knew that guy had poor attitude, I’ll send you another guy tomorrow”. There was no proper handover, they just packed up their gear and left one evening. I had to text Marcus several times before he decided to get Elson to send another guy down to do touch up works. They offer some free installment plan with credit cards. DO NOT TAKE UP THAT OFFER. Its as good as they already have the money in their pocket, and that Elson fella won’t even give a shit about your messages.

Engage this company at your own discretion.

Part 2 (after 2 weeks reno completion)
Got site supervisor to come dwn before 2 days start of reno so he can explain clearly what needs to be done, and what could b done in terms of shower area. For 1 toilet, hacking 3 days, tiling 3 days, fixing of pipe etc 1 day. I have kids in the house, so I explicitly tell them I need to use my kitchen and they have to clean their work area daily. They only missed out one day, which the worker apologize. Everyday worker start 9am, ends work 7pm. Any issue I msg via FB. Workers speaks English well. Marcus their company in charge is swift in responding via FB. He even do follow up calls. Overall I am pleased w the quality and workmenship. They install shower head, heater, sink n toilet bowl.. So far so good. No leak etc. I do hope they get those dust vacuum on site because it sure help owners and workers cause its dust everywhere. Tips: prepare bottle plain water for workers. Buy those plastics n cover all furniture, cupboard etc, tape it, it’s easier to clean once reno complete.

Engaged Frontier for my 5 room BTO resale flat – 2 toilets renovation.

Works were completed earlier than committed timeline. Workmanship was definitely much better than what we expected, and most importantly, price point was the best we could find in the market.

Highly recommended!

I chance upon their advertisement in FB. Enquire online and the promptly reply via FB. You just send floor plan, and things u need. mine includes hacking. Went down to their ’tile selection site’ at Kranji. Went through the quotes. I asked them when can they start, they said ‘wait one week upon agreement and the person will call you’. When going through contract, they will go through of what needs to be done, the process etc. But the part where it says LEAD TIME 16 WEEKS was not explicitely mentioned despite it being on paper. SO PLS READ throughly.. Now i paid half of the deposit already, too expensive to back out. So i hope those this is post is for awareness to their potential customer. Will update again after the work is completed.

I engaged them for a reno toilet since early January,
Initially they promised by early or end of Feb .. they kept stalling the project after receiving the payment using the credit card 0% interest I guess they use this gimmick to lure their customers to make full payment . Now they said they will do the project in April I hope they Dnt keep stalling the project.

We just bought a resale flat and everything inside was done up, except the toilets.

We found Frontier’s services on Facebook, and seen that they specialise in toilet works.

Got them to do up both my toilets, and it was really good. Job was completed before deadline and turned out to be very beautiful.

Will definitely recommend them to my friends.

Engaged them to do up four toilets in my house. Price is very reasonable and quality is good.

Workers were skilful and hardworking. Very friendly to help my family in some additional requests.

I engaged their services for a toilet renovation. While the work went smoothly up till the second payment, Frontier failed to uphold their end of the agreement. They had a few unfinished works to complete and I had to keep chasing them, and each time I was told the workers would turn up to complete it, they failed to show. Eventually, the workers did show after more chasing. I then texted Marcus to update me on why they had not replaced the partition and I didn’t get a reply. I have been texting him several times and have not been receiving any reply at all. I recently sent a final text saying the toilet door is faulty but still have not heard back from him. There’s has been no official handover of the project either or reply for a month now but they used the before and after pictures as part of their Facebook ads. As I didn’t have the option to leave this review on their Facebook page, I left it as a comment on one of their posts. They not only failed to reply to my comment but deleted it and banned me from the page, preventing me from commenting on any posts.

Unrated