Homeway Classic Pte Ltd

I just went yesterday. Here us my feedback.

-When I arrive at the shop, a few of the ID guys were smoking with their kakis in the shop and relaxing one corner; v unprofessional. How can they smoke in the shop????

– Talk to one of them, a Malay guy wearing specs and a hat. His com skills very lousy but the worst things is almost half of my request or questions I ask him, he can’t even answer or give a satisfying answer. Eg, the package comes with free 10 feet granite top for kitchen, so naturally I wanna know how much kitchen space will I need or top up. I request him to measure it frm the scale dwg that I’ve brought for him. He don’t even know! Then I ask him how do you measure and give costing to client? He don’t know!!! What kind if ID is this???? A very basic thing like this also don’t know?

– From my observation, their Design and those they publish in their magazine are so so or even very outdated design. They can’t even suggest good ideas for my interior. In the end I was the o e giving input and explanjng to them about certain details. It’s as if I’m serving them!

– After a few questions to probe his intelligence, he could not take it and answer them and pass me to another more senior guy. He left the shop and smoke outside while chit chatting with his kakis. Again, professionalism?

– The new more senior guy was arrogant and served me rudely. He was slightly more intelligent that the 1st but could still not understand why I wanna request certain stuff. Probably due to their old design taste I guess. Gosh, if your potential client request to do something, you say okay or try to find out. Not argue with them and said it cannot be done. Shows they won’t go the extra mile for you.

– I still tried to keep calm and ask him when he can give me the quotation. (I was rushing to leave, as my wife was so piss off that she stormed out of the shop minutes ago.)

The guy told me “now I can give”. So I have to repeat all that I want again to him and he start punching numbers to calculate cost but he did not even do any measurement in my plan to determine dimensions. Again, professionalism? – He came out with a ridiculously low quote, but of course I did not believe him as he did a very “rough” calculation.

My advise is, unless you want lousy, unprofessional service with attitude with super outdated designs with outdated or no ideas…… DON’T GO! Don’t even bother to ask for quotation, wasting your time. Unless you guys want to see how lousy their knowledge of ID is.