VS Movers & Logistic Pte Ltd

After receiving a quote and confirming, we proceeded to choose VS movers. On the day of the move, we encountered many issues with this mover. All the issues are stated below. All in all, this is a really bad experience and would not recommend to anyone if you’re moving house. When confronted, they gave attitude and by the end of the day, things were not done but they complained saying that it is 6pm and they want to go home.

1. Bed head torn. (The Movers were not careful and did not inform us, we saw it and confronted them about it.)
2. Bed Frame unable to move to my bedroom due to it being unable to
dismantle despite the crew promising that it can be dismantled and
moved. Thereafter so many difficulties that cannot be dismantled, I
was told to dispose of it. Now, my mattress on the ground.
without a bed frame.
3. Floor standing light did not fix back due to being unable to find
the screw after dismantling. (They dismantled it for easy movement, but did not inform us where is the screw and did not fix it back upon delivery.)
4. Fridge was being scratched during moving. (Again, did not have the decency to let us know, we found it out on our own.)
5. Extra charges of $100 just to shift the cartons to the bedroom but
did not sort out based on the label. (Example bedroom 1, bedroom 2,
etc,,) I was told by one of your crew mentioned by right cartons only
just push inside/ outside the unit). I have no choice but to agree at
that point of time but unwillingly. (At this point, the money is not even the issue, what the problem is, is that they did not even give satisfactory service even when we agreed to pay more than what’s expected. No service excellence in the things they do.)

If you need more information or want a more detailed description, we’ll be more than happy to tell you the story in FULL detail.

Reasonable price good quality service strongly recommended

Sucky experience. Engage at your rusk.

VS mover was the one n only mover that I contacted. I’m pretty impressed with Wendy promptness in replying to my queries few months ago even when she know my move will not be anytime soon. I can’t say their price is cheap or not since I didn’t compare but with their service level, I would say I got a good bargain!

Their mover guy service is really beyond my expectation! They r very very fast and professional to dismantle my Super heavy customised queen size bed frame… they used abt an hour to move my king bed, queen bed frame, tv console, marble dining table with stools and shoe cabinet within an hour! Including dismantling and assembling the bed frame! ���

Can’t thank them enough and I’m looking forward to my 2nd move with them again within the next few weeks! ��