Plan My Route

Leave a Review

Your Rating

Value For Money
Workmanship
Service
Design (Applicable for Interior Designers)
Experience & Professionlism
Publishing ...
Your rating has been successfully sent
Please fill out all fields
An unlucky customer May 11, 2018 8:05 am
Value For Money
Workmanship
Service
Design (Applicable for Interior Designers)
Experience & Professionlism

Many mistakes and damages on the new sink, existing tiles and fixtures were made along the way with little on-site project management. Actual carpentry was not done according to specifications that were agreed upon prior to installation. When I brought it up to Philip, no rectifications were made to address the mistakes. Each time I communicated with the carpenters, the head carpenter either shouted at me or reacted very defensively without fail. Philip and his carpenters were passive agressive in their communications and refused to admit their mistakes or tried to push the blame on me although everything was communicated clearly in black and white. A date was set in mid March by Philip to address rectifications for damaged items pertaining to poor workmanship in the 2nd week of April. After waiting for almost 3 weeks for items to be rectified, I contacted Philip for a follow up but he was uncontactable. Further, he did not return my messages even though I received confirmation that the messages have been read. I tried contacting him up till the end of April but he was still not responding. A clause in the contract also mentions warranty for workmanship, however, not only is the project incomplete, the clause on warranty has also not been honoured.